Privacy Policy
Effective Date: March 15th, 2014
At Grandin CoLab, we value your privacy. This policy outlines how we collect, use, and protect your personal information in connection with our services, including email newsletters and SMS communications.
Information We Collect
We may collect basic contact information such as your name, email address, and phone number when:
- You sign up for a CoLab membership
- You subscribe to our newsletter
- You initiate communication with us via SMS, email, or other channels
We do not sell, rent, or share your personal information with third parties.
Email Communication
New members may be registered for our Mailchimp-managed newsletter as part of onboarding. This newsletter includes updates on services, events, and general announcements. You may unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly at info@colabroanoke.com.
SMS Communication
We may use SMS to provide operational support (e.g., answering access questions, space-related inquiries, or service requests) when a customer initiates the conversation by texting our public number.
We do not use SMS for marketing or promotional purposes.
By texting us, you consent to receive SMS replies related to your request. Message and data rates may apply. You can opt out of SMS communication at any time by replying STOP.
Data Security
We take reasonable steps to protect your information. Access to your data is limited to authorized CoLab personnel and is used solely to provide member support and services.
Contact Us
If you have any questions about this Privacy Policy or how your data is used, contact us at:
📧 info@colabroanoke.com
📞 (540) 491-4097
📍 Grandin CoLab – Roanoke, VA